terms and conditions
Indoor and outdoor rock climbing, bouldering, training for climbing and all related activities are dangerous and may result in injury and or death. Original Flavor LLC disclaims any and all responsibility and liability for any death, injury, harm or damage to any person or property that may arise, or financial obligation(s) incurred, related in any way to the use our products. By purchasing any of our products or services, you agree that you are solely responsible for your own safety. You assume all risks and accept full responsibility for any death, injury, harm or damages physically or financially to any person or property that are in any way related to the purchase and or use of our products/services. It is the customers responsibility to use common sense, good judgment and to educate themselves on safe correct use, inspection and installation of all our products. Climbing holds may contain sharp edges, splinters and are subject to potential breaking. You are required to inspect the product before each use and retire / destroy / discard any item not seen fit for its intended indoor use
“This website”, originalflavorclimbing.com is owned by Original Flavor LLC.
By using this website you are agreeing to be legally bound by the terms and conditions laid forth. Using this website, you represent that you are at least 18 years old, or are at least the age of majority in your state or province of residence and you have given Original Flavor LLC your consent to allow any of you minor dependents to use this site. You may not use this site or any of our services if prohibited by law or regulations in the country you reside. Any information gathered by your using this website becomes the physical / intellectual property of Original Flavor LLC, this includes statements, photographs, or personally identifiable information.
We may modify or change the terms of this Agreement at any time. Your use of this website will be acceptance of any changes or updates made to the terms and Conditions. It is your responsibility to periodically review this page for any changes, modifications and or updates.
We may decline service to anyone at anytime for any reason.
You agree to not resell, duplicate, modify or copy any of our products, graphics, logos or content without written permission from Original Flavor LLC. Dealer / reseller sales prohibited without written consent from Original Flavor LLC.
Products and Services provided by Original Flavor LLC may have limited availability and quantities. Product(s) actual dimensions, size and colors may vary from website and marketing materials. Our products(s) dimensions vary slightly and are not exact. The pricing of our products may change at any time without notice. We may at any time modify and or discontinue service and or products without notification. Original Flavor LLC will not be liable for any third party suspensions, modifications, discontinuation of service or price changes. All products and/or services are subject to our return/refund policies and procedures listed herein. Any likeness to other manufactured holds is coincidental.
Holds produced by Original Flavor LLC are intended for indoor use on appropriate climbing wall structures. Do not wash or get the holds wet. We cannot guarantee the structural integrity of holds due to wood be a natural non man made product. Do not overtighten the holds, overtightening may lead to cracks and or breaking of the hold(s). It is the customers responsibility to use common sense, good judgment and to educate themselves on safe correct use, inspection and installation of all our products.
While we attempt to only sell in stock items there may be times where an item is ordered but unable to be fulfilled. In this scenario we will contact you to cancel the order and either refund your order or backorder your item(s). We are a small company and do our best to keep all items in stock. There are many steps involved to create our products and that takes time. We greatly appreciate your patience and your business! If an item is currently out of stock, please check back with us or follow our social media accounts as we often share restoking information on those outlets.
We do our best to ship products as soon as possible. While we do attempt to ship same day if possible there will sometimes be a delay of 2-3 days. Shipping information along with tracking details will be sent to the email on file or used during checkout.
Refunds will be given for any products that are unused and returned within 30 days of original purchase in new condition including any original packaging. Any sign of use such as but not limited to chalk and or shoe rubber, odors or soiling will void refund. Return shipping costs will not be refunded. Customer is responsible for return shipping to Original Flavor LLC. Original Flavor LLC will not be liable for lost or damaged return shipments.
We will replace and/or refund products against manufacturer defect or breakage to the original buyer for a term of one year from original date of purchase. Due to some product(s) uniqueness we may not be able to replace a defective or broken item with the same item. Store credit or equal value replacement item would be issued in place there of. This limited warranty only protects against breakage due to defects in products. Over tightening, getting them wet, modifying, improper installation, improper cleaning or failure to follow any relevant instructions and normal use and wear are not covered by the warranty and completely voids the warranty. Include a copy of the sales receipt in the box. We recommend using a trackable shipment method with insurance.
Ship to: Original Flavor LLC
3809 Bellows Dr
Camp Hill PA 17011
Once we receive and inspect your return shipment we will refund your original purchase amount. Refund may take 5-10 business days and will be issued in original form of payment.
Return shipping costs are not covered. Payment processing fees are non-refundable.
You agree to provide accurate, up to date purchase information such as name, address, credit card information, phone number(s) and email address. This provides us a way to contact you concerning orders and provide excellent service. It is your responsibility to keep your account and contact information up to date with us.
If a dispute arises and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation by a reputable third party before resorting to arbitration, litigation, or some other dispute resolution procedure.
Third party links and services may be provided for access through our website. You agree to not hold us liable for any of your use regarding any third party tools or service. You agree that it's your responsibility to review any and all terms and conditions and services provided by any third party. We are not liable for products, transactions, services, site security, financial risk, confidentiality, damages, harm, content or any materials related to any and all third parties. Any and all problems and concerns regarding the use of any third party should be directed to that third party.